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| ¡á Limit of application |
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This service has application to the product that purchased from ¡®ESLIM KOREA¡¯ only Customer.
Support Team always do the best to provide guarantee Customer¡¯s success by reduce TCO, improve Customer satisfaction index for whole ¡®eSlim¡¯ products.
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| ¡á Service contents |
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| Regular Service |
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| - Provide cleaning server every quarter |
| - Report new information and Driver at any time |
| - Provide check service to support stable operation |
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| Emergency Recover Service |
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This service is support urgent management when system error/failure occurred.
Service response time is within 24 hours after receiving Customer¡¯s request.
(In common with Metropolitan area and Local area)
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| Premium Service |
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For the best Customer, eSlim Korea offer Total service fit to range from system induction plan, Build system to operation.
Also provide Optimized service for Customer¡¯s circumstance such as Data Center, Network, End user environment.
To get more information about Premium Service, contact Sales staff apart
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| ETC |
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In case of Hardware component or Software has problem, replace applicable component under the provision of Service contract – Onerous contract or Gratuitous contract.
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| ¡á Contact us |
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Every eSlim Service is followed by System warranty and Service contract.
Any question about warranty and extension of Contract or more, feel free contact us.
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| Make inquiry to here |
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| Tel : +82-2-715-1588 / E-mail : support@eslim.co.kr |
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